Advanced search


 

 

 
Customer Care - Inbound ADT Rochester,
 

Experience

:

Any experience

Salary

:

Negotiable

Job Type :

:

Full-time

 

Job category

:

Customer Service/Call Center

Apply before :

:

Tue Oct 22, 2019
Posted Date

:

Fri Oct 04, 2019

Job Summary

Customer Care – Inbound is responsible as our customers’ first point of contact, you will be the friendly voice of ADT, providing an excellent customer experience by trouble shooting their problems, providing technical support, and account/billing questions.

Job Description

 


Hiring Event!!


ADT will be recruiting “live” on Monday, October 21st from 10am – 12pm at RochesterWorks! located on 255 North Goodman Street, Rochester NY 14607.


If interested, please make sure to come in and meet ADT recruiters in person for an opportunity to be pre-screened.


 


Customer Care – Inbound is responsible as our customers’ first point of contact, you will be the friendly voice of ADT, providing an excellent customer experience by trouble shooting their problems, providing technical support, and account/billing questions. We will rely on you to listen to our customers and use your deductive reasoning skills, technical expertise, creativity and passion for helping to meet their needs.



  1. Orientation and PAID training start Monday Oct 21st (Day Training) for approximately 8 weeks.

  2. Work schedules are either Mon-Fri 1:15pm – 9:45pm OR 10:30am – 9:00pm Sun/Tues/Wed off.

  3. ALL applicants must have HS Diploma/GED.

  4. ALL applicants must have reliable transportation as we are not on a bus line.


Why do you want to be an Everyday Hero?  Why ADT?



  1. ADT offers full benefits on the 1st of the month after 31 days of employment.

  2. Medical, Dental, Vision, 401IK with 5% matching.

  3. Paid vacation time (We all need to recharge our batteries at some point.).

  4. Over $5,000 in yearly Tuition Reimbursement.

  5. A great environment. Everyone says it. We mean it.

  6. Opportunity for Career growth? Of course!  Employee referral bonuses?  Absolutely!

How to Apply

Click "Apply Now" button at top of page.