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Staff Paralegal - Housing and Consumer Law Volunteer Legal Services Project Rochester, United States



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Tue Aug 11, 2020
Posted Date


Tue Jul 28, 2020

Job Summary

As part of a small team of Housing and Consumer law advocates, the Staff Paralegal will provide support to clients and attorneys, primarily in landlord-tenant matters. In addition, this position will provide support to staff and pro bono attorneys working in other areas of VLSPís Consumer Law unit, including foreclosure, unemployment insurance benefits appeal, debtor-creditor matters, bankruptcy and other consumer matters.

Job Description

The Staff Paralegalís duties include:

  1. Answering calls to the tenantsí rights hotline,

  2. Screening and interviewing clients,

  3. Providing legal information and referrals,

  4. Writing memos and gathering necessary documents and information.

  5. The paralegal tracks the status of cases and referrals, reports data in the case management system, and manages interactions with clients, pro bono attorneys and the courts.

This position requires the ability to work independently and exercise sound and compassionate judgment while serving a very diverse clientele that may be in crisis or has endured various forms of trauma.


  1. Certificate of completion from an approved paralegal program and experience in landlord/tenant and housing law preferred.

  2. Excellent written and oral communication skills, strong time-management skills, interpersonal skills, and the ability to maintain confidentiality of records and information.

  3. Excellent attention to detail and technical skills relating to database/case management systems and computer software platforms.

  4. Commitment to working in a client-focused, respectful, and collegial environment.

How to Apply

Email your cover letter and resume to: