We are looking for an Implementation Specialist to join our Service & Software division. This is a Virtual position and can be based anywhere in the U.S.
In this role, you will be responsible for the successful implementation of Kodak Workflow software solutions for our customers. You will work with clients to ensure the system is operational to the level of expectation and carries out initial system setup, in-depth training, rehosting, and basic automation/connectivity as outlined in the sales process. More importantly this role acts as a trusted partner with that site to confirm delight with our solutions and uncover future possible solutions that could help their business. Implementations are accomplished through a combination of remote and on-premise engagements with customers, as appropriate.
Under the direction of the Information Systems Director, the Network/Systems Administrator assists in the planning, implementing, maintaining, and coordinating of the Agency’s information technology systems and computer related activities. This position plays a role in the introductions of future computer technologies/products and the development of technical standards and procedures for the Agency.
Under the direction of the Information Systems Director, the Computer Technician assists in the planning, implementing, maintaining, and coordinating of the Agency’s information technology systems and computer related activities; assists the IT Department in providing technical assistance, instruction, serves as a resource for Agency staff/volunteers; responds to IT inquiries and service requests.
RochesterWorks! provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.