Customer Service/Call Center jobs
Rochesterworks.org has matched 8 Jobsto your search criteria.
 
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Training Manager, Customer Service
Company : ADT
Location :
Experience : Any experience
Salary :
The CX&O Training Site Manager will support CX&O initiatives and act as the Subject Matter Expert and internal consultant to deliver on projects that improve the people, processes and systems/tools that support a learning and coaching culture.

The CX&OTraining Site Manager will assist in growing a learning and behavioral performance-based coaching organization through identifying business process gaps, learning needs, providing R+ for their training managers and cross functional partners, and business transformation opportunities.
Email This Job Apply Before : Tue Nov 26, 2019
 
Bilingual Customer Service Representative
Company : Goodwill
Location :
Experience : Any experience
Salary :
Provide exceptional customer service in a 24/7 contact center operation, with proficiency in handling inbound & outbound calls, emails, live chats and faxes for multiple accounts or contracts as assigned by the call center supervisor. Gather information to complete customer fulfillment requests, data entry, maintain customer database, research and resolve customer problems. Conduct product /customer satisfaction surveys.

Subscribes to and promotes Goodwill of the Finger Lakes’ mission, vision and values. Functions as an active Contact Center team member to achieve organization and department goals.

Core competencies needed to be successful in this job include dealing with ambiguity, compassion, composure, customer focus, strong written and verbal communication skills, attention to detail, ethics and values, listening, self-development, and learning from experience.
Email This Job Apply Before : Wed Nov 20, 2019
 
Customer Service Representative
Company : Goodwill
Location :
Experience : Any experience
Salary :
Provide exceptional customer service in a 24/7 contact center operation, with proficiency in handling inbound & outbound calls, emails, live chats and faxes for multiple accounts or contracts as assigned by the call center supervisor. Gather information to complete customer fulfillment requests, data entry, maintain customer database, research and resolve customer problems. Conduct product /customer satisfaction surveys.

Subscribes to and promotes Goodwill of the Finger Lakes’ mission, vision and values. Functions as an active Contact Center team member to achieve organization and department goals.

Core competencies needed to be successful in this job include dealing with ambiguity, compassion, composure, customer focus, strong written and verbal communication skills, attention to detail, ethics and values, listening, self-development, and learning from experience.
Email This Job Apply Before : Wed Nov 20, 2019
 
Advanced Customer Care Specialist
Company : ADT
Location :
Experience : Any experience
Salary :
As an Advanced Customer Care Specialist, you will resolve customer inquiries with the highest level of professionalism and integrity to ensure customer satisfaction and retention. Collaborate with other business units to retain accounts that might otherwise have been cancelled.
Email This Job Apply Before : Tue Nov 26, 2019
 
Customer Care Representative
Company : ADT
Location :
Experience : Any experience
Salary :
You are helping to save lives for a living! You are passionate about helping others, comfortable with change, have the ability to identify problems and provide solutions. You multitask across systems and applications, analyze and resolve technical issues, and comfortably navigate customer problems over the phone. You’re not only here to answer customer questions, help fix technical issues, but to also provide an incredible customer experience!
Email This Job Apply Before : Tue Nov 26, 2019
 
Medical Office Receptionist
Company : Pediatric Medical Supply
Location :
Experience : Any experience
Salary :
We are growing provider seeking part-time general office worker.
Email This Job Apply Before : Thu Nov 21, 2019
 
Consumer Service Specialist
Company : MAXIMUS
Location :
Experience : Any experience
Salary :
The Consumer Services Specialist (CSS) III is responsible for answering inquiries from Marketplace individual consumers including but not limited to general information as well as assisting individuals and families in applying for health care coverage through the Marketplace.
Email This Job Apply Before : Wed Nov 27, 2019
 
Consumer Service Specialist (Bilingual Spanish)
Company : MAXIMUS
Location :
Experience : Any experience
Salary :
The Consumer Services Specialist (CSS) III is responsible for answering inquiries from Marketplace individual consumers including but not limited to general information as well as assisting individuals and families in applying for health care coverage through the Marketplace.
Email This Job Apply Before : Wed Nov 27, 2019